I just called and spoke to Paula in customer service. I have to admit at first I assumed I wouold have to speak to a bunch of different people about my qustions but not only did I NOT have to wait on hold, she knew all of my anwsers and provided some other ones that were really helpful, AKA things I didn't think about but that were good to know. Plus, the info I got was really helpfull
Thanks B&W.

